UC Scout Policies
UC Scout policies are necessary to maintain the lowest possible fees for all students. For answers to other common questions, navigate to FAQ or email ucscout@ucsc.edu.
Trial Period
A $40 administration processing fee will be deducted for all approved refunds.
Refunds are granted if you withdraw within the latter of the two:
- Five (5) business days from the official course start date.
- Five (5) business days from the day of enrollment. This option exists for students who enroll in a course after the official course start date.
After a student has been enrolled in a course for five (5) business days, no refunds will be issued.
Business days are defined as Monday through Friday, not including holidays.
If the refund deadline for a course has passed, a petition for exception may be submitted through the Refund Request Form. It must be supported by special circumstances such as a *personal illness, injury, or hospitalization. Official documentation of special circumstances is required. *Refunds will not be considered for short-term personal illnesses such as colds, flu, or non-hospitalized COVID-19. UC Scout reserves the right to approve or deny any such request.
For the AP exam, no refunds will be provided if you opt to cancel or reschedule.
To submit a refund request, please complete the Refund Request Form. Refunds are only granted if the requirements above have been met.
Drop Policy
If you have completed work beyond the midterm, you are not eligible to drop and a grade will be reported on your transcript.
If you have not worked beyond the midterm and would like to drop your course now, please fill out the Drop Request Form. The last day to submit a drop must be requested by the term end date.
If you have not completed any work beyond the midterm and you do not complete the course, you will automatically not receive a final grade and it will not be recorded on your transcript. In summary, there’s no record of you having taken the course. You will only receive a notification of having dropped the course if you fill out the Drop Request Form.
A drop is not the same as a refund. Refunds are not issued for dropping a course outside of the refund policy. For refunds, please review our “Trial Period,” found above.